Contact & FAQ

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Have a question, found a bug, or want to discuss a Pro plan? Send us an email and we'll get back to you as soon as possible.

sheetara.com@gmail.com

Frequently asked questions

What file types are supported?
JPEG, PNG, WebP, HEIC images and single- or multi-page PDFs. Rotation is corrected automatically — no need to straighten your scan before uploading.
Why did my conversion fail?
Make sure your file is a JPEG, PNG, WebP, HEIC, or PDF and is under 10 MB. Blurry or very low-contrast images may produce inaccurate results — try photographing in better lighting.
How accurate is the extraction?
Typically 95%+ on clean printed documents. Handwritten text is supported — block capitals work best. Uncertain values are preserved as-is so you can review them.
Is my data stored?
Uploaded files are processed in memory and deleted immediately after your download. Nothing is retained. See our Privacy Policy for details.
Does it work in other languages?
Yes — Korean, Japanese, Chinese, Spanish, French, German, Arabic, Hindi, and most other major languages are supported without any extra configuration.
How many free conversions do I get?
3 conversions per day on the free plan, resetting at midnight UTC. No account required.
Can it read handwriting?
Yes. Block letters convert reliably. Cursive may vary — good lighting and clear writing improve accuracy significantly.
What if the output has errors?
The .xlsx file is fully editable — fix any cell directly in Excel or Google Sheets. If a whole column is wrong you can re-run with a custom template.
Does it work on mobile?
Yes — fully responsive. Photograph a document, upload from your camera roll, and download the spreadsheet entirely from your phone browser.
How do I get Pro access?
Pro is a custom plan tailored to your workflow. Send us an email and we'll get you set up.